Your personal data matters to us. This policy explains exactly what information we collect, how we use it, and the rights you have as a player on our platform. We keep things straightforward so you always know where you stand.
Star Casino operates the online entertainment platform available at starcasino.bar, serving players across the Philippines. We are committed to handling your personal information responsibly and in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). This Privacy Policy applies to all registered users, visitors, and anyone who interacts with our platform in any capacity. By using the platform, you acknowledge that you have read and understood this policy. If you have any questions about how your data is handled, you can reach us at the contact details provided at the end of this page.
When you register for an account, we collect personal details including your full name, date of birth, email address, mobile number, and payment information such asyour GCash or Maya account details and local bank information. We also collect technical data automatically when you use the platform, including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. If you contact our support team, we may retain records of that correspondence to help resolve your enquiry more efficiently. We only collect information that is necessary for the purposes described in this policy and do not request data beyond what is reasonably required.
Your personal data is used primarily to create and manage your account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with our responsible gaming obligations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies. Transaction data is retained to maintain accurate financial records and to comply with any reporting requirements under Philippine law. We may use aggregated, anonymised data to analyse platform usage trends and improve our services, but this data cannot be used to identify you individually. Star Casino does not use your personal information for automated decision-making that produces legal or similarly significant effects without human review.
We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data may be shared with trusted service providers who assist us in operating the platform, such as payment processors and identity verification partners, but only to the extent necessary to perform those services. All third-party partners are contractually required to handle your data securely and in accordance with applicable privacy laws. We may disclose your information to government authorities or law enforcement agencies if required to do so by law or in response to a valid legal request. In the event of a business transfer or merger, your data may be transferred as part of that transaction, and you will be notified in advance.
We retain your personal data for as long as your account remains active or as needed to provide you with our services. After account closure, we may retain certain records for a period required by Philippine law or for legitimate business purposes such as resolving disputes or preventing fraud. Financial transaction records are typically retained for a minimum of five years in line with standard regulatory requirements. Once the retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked to you. You may request early deletion of your data subject to any legal obligations that require us to retain it.
Star Casino uses cookies and similar technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly on your device. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertisers. Session cookies are deleted automatically when you close your browser, while persistent cookies may remain for a set period to improve your experience on return visits. You can manage or disable cookies through your browser settings, though doing so may affect certain platform features. By continuing to use the platform, you consent to our use of essential cookies as described in this section.
Under the Philippine Data Privacy Act of 2012, you have the right to access the personal data we hold about you and to request a copy in a portable format. You may also request corrections to any inaccurate or incomplete information in your account at any time. If you believe your data is being processed unlawfully or beyond what is necessary, you have the right to object and to request that processing be restricted. You may request the deletion of your personal data, subject to any legal retention obligations that apply. To exercise any of these rights, please contact our support team using the email address listed in the footer of this page, and we will respond within a reasonable timeframe.
We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using secure protocols to prevent interception. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their duties. We conduct regular security reviews and update our practices in response to emerging threats to ensure your information remains protected. In the unlikely event of a data breach that affects your rights, we will notify you and the relevant Philippine authorities as required by law.
Star Casino is strictly intended for players who are at least 21 years of age, in accordance with Philippine online gaming regulations. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has registered on the platform, we will immediately suspend the account and delete the associated personal data. Parents or guardians who believe their child has provided us with personal information are encouraged to contact us promptly so we can take appropriate action. We take our obligations regarding underage access seriously and maintain age verification procedures as part of our registration process.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will notify registered users via email or through a prominent notice on the platform. The date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically to stay informed about how we protect your data. Continued use of the platform after any changes have been posted constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way Star Casino handles your personal data, please contact our support team at the email address shown in the footer of this page. We aim to acknowledge all privacy-related enquiries within two business days and to resolve them as quickly as possible. For general platform questions, you may also visit our FAQ page for quick answers. We value your trust and are committed to handling your data with the care and transparency it deserves.
A quick look at the key protections in place for every Filipino player on the platform.
Your personal information is never sold or rented to third parties. We share data only with service partners who are contractually bound to protect it.
Access, correct, or request deletion of your data at any time. Your rights under the Philippine Data Privacy Act of 2012 are fully respected on this platform.
All data sent between your device and our servers is protected by secure encryption protocols, keeping your payment and account details safe.
We do not use third-party advertising cookies or share your browsing behaviour with external advertisers. Cookies on this platform are limited to essential functions.
We only keep your data for as long as legally required or necessary for your account. Once that period ends, your information is securely deleted or anonymised.
In the unlikely event of a data breach, we will notify affected players and the relevant Philippine authorities promptly, as required by law.
Join Star Casino today and enjoy sports betting, bingo, and live casino-style games on a mobile platform built for Filipino players — with your data handled responsibly every step of the way.